For the first time since launching in February of 1997 kingsnake.com's servers were knocked offline several times for long periods during last weeks polar vortex. The servers, located in Austin Texas, were victims of state mandated rolling blackouts that impacted many areas of Texas. Though the servers were backed up by a large uninterruptible power supply and a commercial generator system, those systems themselves eventually ran out of power. Additionally upstream internet switches also failed due to power issues thus causing a double-whammy, so when power was restored the servers were still unreachable. Those systems have all been restored for several days now and operations are mostly back to normal. Kingsnake.com will be totaling up the downtime and offering our advertisers credit to their accounts once we have determined the extent the outage. We apologize for not being able to provide you the level of service that you have come to expect for the last 24 years, but the situation was beyond our control.
That being said over the last 2 months kingsnake.com has been upgrading to a new set of Dell PowerEdge servers that are bigger, faster, and more capable than our old fleet of PowerEdge servers. For the first time our servers will be "viitualized", utilizing the multiple cores that the more current generation of Intel processors offers. This has required us to upgrade the core software that runs our servers several generations at once, causing a few bugs here and there that need to be squashed. We have gotten most of them but every once in a while a new one unexpectedly crops up. If you hit one of those bugs please let us know by
using our contact form.
This weekend we will be upgrading our classified ad server and you can expect brief periods of down time on Sunday, as well as a few bugs going forward. Next weekend we will be upgrading the main site including the blog, events system, business directories as well as other features. We have already upgraded the servers for the forums, forum archives, photo gallery, and banner ad system. We hope to have all our server upgrades completed by March 15.